Terms of use

Last updated: October 14, 2026

These terms govern use of Walloy by businesses ("the Business"). By creating an account you accept them.

The service

Walloy provides loyalty tools for businesses: digital cards in Apple Wallet and Google Wallet, points tracking, redemptions, notifications, point of sale and analytics.

Your account

You are responsible for your account activity, your staff, and keeping your credentials secure. You must provide accurate information and be of legal age with authority to bind the Business.

Your customers' data

You are responsible for having the consent and privacy notice required for the customer data you record in Walloy. Walloy processes it on your behalf under our privacy notice.

Acceptable use

You may not use Walloy for illegal activity, send unsolicited or deceptive messages, attempt to breach the platform, or resell the service without authorization.

Plans and payments

Paid plans, prices and billing are shown on the pricing page. Payments are processed by third parties (Stripe, Clip). You may cancel at any time; cancellation applies to the next period.

Availability

We work to keep the service available but do not guarantee uninterrupted operation. Walloy depends on third parties such as Apple and Google.

Termination and deletion

You may delete your account at any time from the app or the web. We may suspend accounts that breach these terms.

Limitation of liability

To the extent permitted by law, Walloy is not liable for indirect damages or lost revenue arising from use of the service.

Governing law and contact

These terms are governed by the laws of Mexico. Questions: [email protected]. We may update them by publishing the new version here.